The Role of the Health and Social Care Worker Level 3

Worksheets 

Worksheet 1 Working and Personal Relationships

Worksheet 2 Work Roles in Health and Social Care

Worksheet 3 Access Details of Agreed Ways of Working

Worksheet 4 Feedback from Others

Worksheet 5 Implementing Agreed Ways of Working

Worksheet 6 Working Relationships in Health and Social Care Settings

Worksheet 7 Being Assertive

Worksheet 8 Skills and Approaches Needed to Resolve Conflict

Worksheet 9 Skills to Resolve Conflict

Worksheet 10 Skills and Approaches Needed to Resolve Conflict

Worksheet 11 The GSCC Code of Practice

Handouts 

Handout 1 Partnership Working

Handout 2 Dealing with Conflict

Handout 3 Skills and Approaches to Resolve Conflict