Team Leading Level 2 Resources

PersonalDevelopmentPlanning

Chair and Lead Meetings

Communicate Work Related Information

Contribute to Meetings in a Business Environment

Develop a Presentation

Develop Working Relationships with Colleagues

Encourage Innovation and Implement Change

ERR – Employee Rights and Responsibilities

Manage or Suport Equality of Opportunity

Health and Safety in the Workplace

Lead and Manage a Team

Manage Conflict within a Team

Manage Individual Performance and Manage Individual Development in the Workplace

Manage Personal Performance and Development

Manage Team Performance

Principles of Equality and Diversity in the Workplace

Principles of Team Leading

Projects

Resolve Customer Complaints

Store and Retrieve Information and Archive Information

Understand Business

Personal Development Plan