Process Information about Customers

Activities 

Activity 1 Records Wordsearch

Activity 2 Customer Information

Activity 3 Matching Task Customer Information

Activity 4 True or False Reliable Information

Activity 5 True or False Sensitive Information

Activity 6 Record Keeping

Activity 7 Discrimination

 

Worksheets 

Worksheet 1 Customer Information

Worksheet 2 Record Systems

Worksheet 3 Keeping Records Confidential

Worksheet 4 Following Procedures

Worksheet 5 Legislation and Regulatory Requirements

Worksheet 6 Process and Supply Information

 

Handouts 

Handout 1 Customer Information

Handout 2 Customer Information Systems

Handout 3 Legislation and Ragulations

Handout 4 Process and supplu customer information