Management 3 Resources


Chair and Lead Meetings

Develop a Presentation

Encourage Innovation and Implement Change

Err – Employee Rights and Responsibilities

Manage or Support Equality of Opportunity

Gather Analyse and Interpret Customer Feedback

Health and Safety in the Workplace

Manage a Budget

Manage Conflict within a Team

Manage Individual Performance and Manage Individual Development in the Workplace

Manage Personal and Professional Development Short Document

Manage Personal and Professional Development

Manage Team Performance

Principles of Business

Principles of Leadership and Management

Principles of People Management


Resolve Customer Service Problems

Resolve Customers Complaints

Personal Development Plan