Improve the Customer Relationship
Activities
Glossary
Handouts
H1 Improve communications with your customers
H2 Balance the needs of your customer and your organisation
H3 Exceed customer expectations to develop the relationship
Key Words and Phrases
Knowledge Test
Revision Cards
Worksheets
W1 Improve communication with your customers
W2 Balance the needs of your customer and your organisation
W3 Exceed customer expectations to develop the relationship
