Deliver Reliable Customer Service

Activities

A1 Prepare and give consistent service to customers

A2 Check customer service delivery

A3 Wordsearch

Glossary

Glossary of terms

Handouts

H1 Prepare to give consistent service to customers

H2 Check CS Delivery

Knowledge Test

Knowledge test

Revision Cards

Revision Cards

Worksheets

W1 Prepare and give consistent service to customers

W2 Check CS Delivery